Benefits Administrator

Location 3455 Landmark Road, Burlington - ON, ON Canada L7L 1T4
Phone Number 9054073387
Division First Student Canada
Categories Professional & Corporate
Req ID 41517

“We aspire to have a culture where all people are First. We strive to attract and retain a diverse workforce therefore all qualified applicants will receive consideration for employment. We encourage applications from women, persons with a disability, Indigenous peoples and members of a visible minority. First is an equal opportunity employer and by doing so we will sustain and promote an inclusive culture that supports future growth for all. First is committed to providing reasonable accommodation at all stages of the hiring process and encourage all applicants who may require such accommodation to let us know

Job Purpose or Scope

Responsible for second tier employee service supporting all health and welfare plans. Performs ongoing audits/inquiries of all health and welfare plans working with Payroll, Benefit Administration Center, external auditors and other third-parties as required. Acts as an informal resource for colleagues with less experience. Please note this role is on-site.


Major Responsibilities

  • Respond to all employee inquiries from the Benefits Center
  • Assist with administration of state and Company disability plans
  • Perform routine periodic audits of various aspects of the health and welfare plans (e.g., payroll deductions, eligibility, position changes, etc.)
  • Assist in identifying eligibility and pricing setup issues and recommend solutions
  • Review collective bargaining agreements (CBA) and ensure benefits set up is correct
  • Perform specialized internal data requests as needed
  • Identifies key issues and patterns from partial/conflicting data
  • Respond to requests from locations and other internal departments on inquiries related to benefits
  • Other duties as assigned


Minimum Education & Certifications Required

  • Bachelor’s degree (or equivalent work experience) in Human Resources, Finance, Business Administration or related field (preferred)


Minimum Experience & Skills Required

  • Has full proficiency gained through job-related training and considerable work experience
  • 3 - 5 years’ experience in Employee Benefits functions with basic working knowledge of retirement plan administration and compliance.
  • Strong analytical, organization, attention to detail with an emphasis on quality control of data.
  • Proven ability to clearly and effectively communicate in person and in writing to all levels of organization and external customers.
  • Advanced skills in Microsoft Office Suite, especially Excel included pivot tables and V lookups

Physical Requirements & Working Conditions

  • Incumbent must be able to move about the office and between floors; utilize standard office equipment; access filing system/cabinets; and communicate effectively and efficiently in person or by telephone.
  • Travel 0% of time.



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