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Service Writer

Location 220 SW 14th Ave, Bld # 6, Fort Lauderdale, FL USA 33312
Phone Number 954-828-5776
Division First Vehicle Services
Categories Maintenance Support
Req ID 37973

Service Writer serving The City of Fort Lauderdale

The Service Writer ensures the efficient operation of and control of work requests. This position directly interacts with all departments and individual operators and provides customer satisfaction through clerical shop and telephone support. First Vehicle Services employs people who are committed to providing our customers with the highest levels of quality and customer service. We deliver what we promise.

First Vehicle Services is proud to offer:

  • $17 hourly wages 
  • Tremendous career advancement opportunities due to a strong presence across North America
  • Comprehensive benefits packages including company training, paid holidays & vacation, medical & dental, and 401(k) savings plan.
    • 2 weeks vacation time
    • 5 sick days
    • Company perks
  • A great work environment!

Service Writer major responsibilities:

  • Open work requests immediately upon receipt and close requests upon completion of quality inspection
  • Run and review reports as needed
  • Answer telephones for shop lines and schedule repair appointments
  • Maintain vehicle information files
  • Take road call information, communicate with Lead Technician, Shop Supervisor, or General Manager to dispatch mechanic or outside service
  • Contact outside vendors to arrange mechanical repairs as needed.
  • Arrange pick-up of outside repairs
  • File work, and maintain unit file information.

Service Writer job requirements:

  • High school diploma or GED equivalent; Technical training preferred
  •  
  • Strong data entry skills
  • Computer literate with advanced working knowledge of Microsoft Office and database applications
  • Excellent verbal and written communication skills
  • Subject to a drug screen

First Vehicle Services is a leading provider of diverse fleet management and maintenance services in North America. Since 1981, First Vehicle Services has been providing efficient and cost-effective vehicle management and maintenance services at governments, school districts, petrochemical companies, transit agencies, airports, universities, and private organizations throughout the United States and Puerto Rico.

Become a part of our team - Apply today!

We aspire to have a culture where all people are First. We strive to attract and retain a diverse workforce therefore all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. For candidates applying to positions in San Francisco or Los Angeles California, First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance or Los Angeles Fair Chance Ordinance. First is an equal opportunity employer and by doing so we will sustain and promote an inclusive culture that supports future growth for all.

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