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Dispatcher *$2,000 HIRING BONUS*

Location 22W760 Poss Street, Glen Ellyn, IL USA 60137
Phone Number 630-299-5007
Division First Transit
Categories Operations Support
Req ID 37960

Are you interested in becoming a Dispatcher? *19 PER HOUR - $2,000 HIRING BONUS!*

 

First things First: Who are we? 
First Transit Inc. is a leading provider of public transportation contracting and management services. For over 60 years, we have supplied precision, efficiency, innovation, and all-around expertise to both public and private transportation systems. Today, we operate in 335 locations, carrying more than 350 million passengers annually throughout the United States in 39 states, Puerto Rico and Canada. 

First Transit, Chicagolands primary paratransit provided is looking for Dispatchers in Glen Ellyn, IL. Our Dispatchers are an integral part of daily operations. Earn $19 an hour starting as one of our Dispatchers. Dispatchers assure all routes are filled as assigned and bus operators are provided with timely instructions and responses to requests for operational information throughout the day.  This position also responds to customer and team inquiries. We hire individuals who make safety and customer service their top priorities.  If you have the drive, confidence, and determination to succeed, First Transit is looking for you!

As A Dispatcher You will Enjoy:

  • Starting $19 per hour
  • Team-oriented Environment
  • Tremendous career advancement opportunities due to a strong presence across North America.

Our Dispatchers are Responsible for:

  • Review route performance and respond to customer inquiries and needs
  • Oversees road service assigned operators by tracking trip performance metrics and route efficiency
  • Produce and Analyze Daily report
  • Produce Daily schedules for operators
  • Act as liaison between the operators and emergency services.

To qualify as a Dispatcher: 

  • 1 year of customer service, dispatch, or scheduling experience preferred
  • Trapeze experience preferred but not required
  • Excellent phone demeanor and customer service skills
  • Ability to work independently
  • Ability to learn and work in a computerized environment
  • Excellent verbal, interpersonal, judgment and problem-solving abilities

First for a Reason  

Benefits 

We offer competitive compensation and benefits including physical and mental health initiatives, medical/dental/vision, Company match 401(k), Life insurance, match and paid holiday/vacation & sick days.

Diversity & Inclusion 

Because we’re stronger together, we aspire to have a culture where all people are First. We’re committed to providing an inclusive and diverse working environment for everyone every day. 

Professional Advancement 

Start here. Go far. We believe in promoting from within, which means tremendous opportunities for you, thanks to our strong presence across North America. In addition, our 18-month Aspiring Manager Program prepares future leaders at First Transit. 

Extensive Training 

Build skills and knowledge in such areas as safety and security, injury prevention, technology and equipment, and job efficiency. 

Community Service & Impact 

Go where opportunity meets community. Our customers are at the heart of everything we do. As the face of First Transit and First Vehicle Services in your community, you’ll have a positive impact on others. 

 About First America 

First is the largest passenger transportation company in North America, we provide passenger transport and maintenance services to municipalities, school districts and the general public in the U.S. and Canada. Our 4.8 billion operation is headquartered in Cincinnati, OH and employs more than 96,000 employees at 1,200 locations in 38 states and 7 Canadian provinces.  

First Transit keeps people moving and communities prospering- That’s why we need amazing people like YOU to APPLY NOW!   

We aspire to have a culture where all people are First. We strive to attract and retain a diverse workforce therefore all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. For candidates applying to positions in San Francisco or Los Angeles California, First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance or Los Angeles Fair Chance Ordinance. First is an equal opportunity employer and by doing so we will sustain and promote an inclusive culture that supports future growth for all.

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